How should I wash my clothing?
Printed apparel should be machine-washed cold, inside-out, and on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners, or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low heat cycle, but hang dry works best.
When it comes to ironing, use cool iron inside-out. Do not iron the print.
Poly Tanks or any 100% polyester clothing, can be washed at any temperature, but we suggest cold/warm water. We also recommend washing the items with like colors, as polyester fabric tends to make colors run.
How should I clean my hat?
The best way to clean your hats is to hand-wash them instead of placing them in a washing machine. This will help with retaining their shape and won't diminish the quality of the embroidered design.
We recommend you wash them with a mild detergent (not bleach), in lukewarm water. If there are any spots that require more attention, then you can use a brush with soft bristles.
My clothing smells like vinegar?
Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. Simply wash the garment, neither the residue nor the smell is permanent, and both will be removed after one wash.
How is your clothing printing?
We utilize industry leading equipment and printing techniques, including DTG (direct-to-garment) printing, all-over printing, such as sublimation and cut & sew techniques, as well as embroidery technology.
Do all items in orders always ship together?
Occasionally, depending on the items ordered, we may have to ship your order in separate packages. You will receive information and tracking for each packaged shipped this way.
Do you offer size exchanges?
Please refer to our sizing guide for each item ordered, before placing your order, to ensure the clothing matches your required dimensions as closely as possible. Occasionally, we will note garments that run slightly larger or smaller for their displayed size, and will display any information on the product’s page that could affect a wrong sized order. If you have a concern regarding an exchange based on clothing size, please contact us at firstname.lastname@example.org.